Returns & Exchanges

At Finery London, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Please ensure items are sent back in their original packaging to guarantee a smooth refund process.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all designer tags and labels remain intact and attached.

3

Attach Shipping Label

Download and print your prepaid return shipping label from the portal, then affix it clearly to the outside of your parcel.

4

Drop Off and Track

Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing